1.1 We are committed to protecting the privacy of our Internet visitors and customers. In this policy, we explain how we use the personal information of our visitors and customers.
1.3 Our website contains privacy controls that affect how we process your personal data. Privacy controls allow you to indicate whether you would like to receive direct marketing communications or limit the disclosure of your information. You can view privacy settings at https://mutees.com/policies/privacy-policy
2 How we use your personal information
2.1 In this Section 2, we set forth:
(a) the general categories of personal data we process;
(b) the purposes for which we process personal data; and
(c) the legal bases for processing personal data.
2.2 We may process data about your use of our website and services ("Usage Data"). Usage Data may include your IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views and navigation paths within the Website, and information about the timing, frequency and pattern of your use of our Website. The source of the usage data is for our analytical tracking system. This usage data may be processed for the purpose of analyzing your use of the Website and the Services, as well as for authenticating you as a user of our Website. The legal basis for this processing is our legitimate interests, namely monitoring and improving our Website and Services.
2.3 We may process your account data ("Account Data"). Account Data includes your name and email address. The source of the Account Data is you. The Account Data may be processed to operate our Website, to provide our Services, to maintain the security of our Website and Services, to back up our databases and to communicate with you. The legal basis for this processing is our legitimate interest, namely the proper organization of our website and business operations. Your account information may also be used for personalized advertising as part of the collection, sharing and use of personal data:
2.4 We may process information contained in an inquiry you make to us regarding an item and/or service ("Inquiry Data"). The Inquiry Data may be processed for the purposes of making an offer, marketing and selling relevant items and/or services to you. The legal basis for this processing of the data is your consent.
2.5 We may process information in connection with transactions, including the purchase of goods and/or services, that you enter into with us and/or through our website ("Transaction Data"). Transaction Data may include your contact details, your payment card details and the details of the transaction. Transaction Data may be processed for the purpose of delivering the goods and/or services purchased and properly recording those transactions. Transaction data is obtained and used only when necessary but is not stored. The legal basis for this processing is the performance of a contract between you and us and/or the taking of steps at your request to enter into such a contract, and our legitimate interests, namely our interest in the proper running of our website and business operations.
2.6 We may process information that you provide to us for the purpose of subscribing to our email alerts and/or newsletters ("Notification Data"). The Notification Data may be processed in order to send you the relevant notifications and/or newsletters. The legal basis for this processing of the data is your consent.
2.7 We may process information contained in or relating to a communication you send to us ("Correspondence Data"). The Correspondence Data may include the communication content and metadata associated with the communication. Our website generates the metadata associated with the communication through the contact forms located on the website. The correspondence data may be processed for the purpose of communication with you and documentation. The legal basis for this processing is our legitimate interest, namely the proper organization of our website and our business operations, as well as communication with users.
2.8 We may process the personal data referred to in this policy if this is necessary for the establishment, exercise or defense of legal claims, whether in legal proceedings or in administrative or extrajudicial proceedings. The legal basis for this processing is our legitimate interests, namely the protection and enforcement of our legal rights, your legal rights and the legal rights of others.
2.9 We may process the personal data referred to in this policy where it is necessary for the purposes of obtaining or maintaining insurance cover, managing risk or obtaining professional advice. The
The legal basis for this processing is our legitimate interest, namely the proper protection of our company against risks.
2.10 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process your personal data if the processing is necessary for compliance with a legal obligation to which we are subject or for the protection of your vital interests or the vital interests of another natural person.
- disclosure of your personal data to others
3.1 We may disclose your personal data to our insurers and/or professional advisers to the extent reasonably necessary to obtain or maintain insurance cover, to manage risks, to obtain professional advice or to bring, exercise or defend legal claims, whether in legal proceedings or in administrative or non-judicial proceedings.
3.2 We may share notification data and correspondence data with our suppliers or subcontractors as reasonably necessary to send you the relevant notifications and/or newsletters and to communicate with you.
3.3 Financial transactions related to our website and services are handled by our payment service provider, Braintree. We share transaction information with our payment service provider only to the extent necessary to process your payments, refund such payments, and handle complaints and inquiries related to such payments and refunds. Information about the payment service provider's privacy policies and practices can be found at https://www.mutees.com.
3.4 In addition to the specific disclosures of personal information set forth in this Section 3, we may disclose your personal information if such disclosure is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data if this is necessary for the establishment, exercise or defense of legal claims, whether in legal proceedings or in administrative or extrajudicial proceedings.
3.5 When you purchase tickets to an event, we may share your name and contact information with the venue and/or the associated booking agency so that they can confirm your identity and/or provide you with access to the event.
3.6 This website uses third-party products provided by Google and Facebook to advertise on third-party websites. We send advertisements to previous visitors and people most likely to be interested in our products.
All data collected will be used in accordance with this policy and the individual policies of Google and Facebook. To disable remarketing on their website, visit the website:
3.7 In the event that you encounter someone else's personal data, please refer to our vulnerability disclosure policy.
4 Storage and deletion of personal data
4.1 This Section 4 sets out our data retention policies and procedures to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
4.2 Personal Data that we process for one or more purposes must not be retained for longer than is necessary for that purpose or those purposes.
4.3 In certain situations, it is not possible for us to determine in advance for how long your personal data must be stored. In such situations, we will determine the length of retention based on the following criteria:
(a) the length of time Contractual Data and Consent Data is stored is based on the length of time you wish to remain registered as a Customer.
4.4 Notwithstanding the other provisions of this Section 4, we may retain your personal data if it is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.
5.1 We may update this policy from time to time by posting a new version on our website.
5.2 You should check the policy webpage occasionally to ensure that you are happy with any changes to this policy.
5.3 We may notify you by email of any changes to this Policy.
- your rights
6.1 In this Section 6, we have summarized the rights you have under data protection law. Some of the rights are complex and not all details have been included in our compilations. Accordingly, you should read the relevant laws and guidance issued by the regulatory authorities for a comprehensive account of these rights.
6.2 Your main rights under data protection law are:
(a) the right of access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to lodge a complaint with a supervisory authority; and
(h) the right to withdraw consent.
6.3 You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to obtain access to the personal data and certain additional information. This additional information includes information on the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Provided that the rights and fundamental freedoms of others are not affected, we will provide you with a customized copy of your personal data. An initial copy will be provided to you free of charge, and we will charge a reasonable fee for additional copies.
6.4 You have the right to have inaccurately stored personal data about you corrected and to have incomplete personal data about you completed, taking into account the purposes of the processing.
6.5 In certain circumstances, you have the right to have your personal data deleted without delay. These circumstances include: The personal data is no longer necessary for the purposes for which it was collected or otherwise processed; you withdraw your consent to the processing data subject to the consent requirement; you object to the processing under certain provisions of applicable data protection law; the processing is carried out for direct marketing purposes; and the personal data has been processed unlawfully. However, there are exceptions to the right to erasure. The general exceptions include cases where the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise or defense of legal claims.
6.6 In certain circumstances, you have the right to restrict the processing of your personal data. These circumstances are: You dispute the accuracy of the personal data; the processing is unlawful, but you
oppose erasure; we no longer need the personal data for the purposes of our processing, but you need the personal data to assert, exercise or defend legal claims; and you have objected to the processing, pending verification of that objection. If processing has been restricted on this basis, we may continue to store your personal data. However, processing otherwise will only take place: with your consent; for the establishment, exercise or defense of legal claims; to protect the rights of another natural or legal person; or for reasons of substantial public interest.
6.7 You have the right to object to the processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us or for the protection of our legitimate interests or those of a third party. If you lodge such an objection, we will stop processing the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
6.8 You have the right to object to the processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you raise such an objection, we will stop processing your personal data for this purpose.
6.9 To the extent that the legal basis for processing your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are a party or for taking steps at your request prior to entering into a contract,
and that processing is carried out using automated means, you have the right to obtain from us your personal data in a structured, commonly used and machine-readable format. However, this right does not apply if it would affect the rights and freedoms of others.
6.10 If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state where you have your habitual residence, where you work or where the alleged infringement occurred.
6.11 Insofar as the legal basis for the processing of your personal data by us is based on consent, you have the right to withdraw this consent at any time.
revoke. Your revocation will not affect the lawfulness of the processing prior to the revocation.
6.12 You may exercise any of your rights in relation to your personal data by notifying us in writing.
- third party websites
7.1 Our website contains hyperlinks to and information about third party websites.
7.2 We have no control over and are not responsible for the privacy policies and practices of third parties.
7.3 We use commercially reasonable efforts to ensure that the operators of third party sites comply with the above obligations.
- personal data of children
8.1 Our Website and Services are directed to individuals 13 years of age and older.
8.2 If we have reason to believe that we have stored personal data of a person under the age of 13 in our databases, we will delete such personal data.
9 Updating of information
9.1 Please let us know if the personal information we hold about you needs to be corrected or updated.
- our data
10.1 This website is owned and operated by Mutees UG.
10.2 We are registered in [Germany] under registration number 196310 B and our registered office is at Hauptstraße 3 01809 Dohna.
10.3 Our principal place of business is atHauptstraße 3 01809 Dohna Germany
10.4 You may contact us:
(a) by post to the postal address given above;
(b) via the contact form on our website;
(c) by email to firstname.lastname@example.org
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Mutees UG, Hauptstraße, 01809 Dohna, Germany
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
Cookies Necessary for the Functioning of the Store
|_ab||Used in connection with access to admin.||2y|
|_secure_session_id||Used in connection with navigation through a storefront.||24h|
|_shopify_country||Used in connection with checkout.||session|
|_shopify_m||Used for managing customer privacy settings.||1y|
|_shopify_tm||Used for managing customer privacy settings.||30min|
|_shopify_tw||Used for managing customer privacy settings.||2w|
|_storefront_u||Used to facilitate updating customer account information.||1min|
|c||Used in connection with checkout.||1y|
|cart||Used in connection with shopping cart.||2w|
|cart_currency||Used in connection with shopping cart.||2w|
|cart_sig||Used in connection with checkout.||2w|
|cart_ts||Used in connection with checkout.||2w|
|cart_ver||Used in connection with shopping cart.||2w|
|checkout||Used in connection with checkout.||4w|
|checkout_token||Used in connection with checkout.||1y|
|dynamic_checkout_shown_on_cart||Used in connection with checkout.||30min|
|hide_shopify_pay_for_checkout||Used in connection with checkout.||session|
|keep_alive||Used in connection with buyer localization.||2w|
|master_device_id||Used in connection with merchant login.||2y|
|previous_step||Used in connection with checkout.||1y|
|remember_me||Used in connection with checkout.||1y|
|secure_customer_sig||Used in connection with customer login.||20y|
|shopify_pay||Used in connection with checkout.||1y|
|shopify_pay_redirect||Used in connection with checkout.||30 minutes, 3w or 1y depending on value|
|storefront_digest||Used in connection with customer login.||2y|
|tracked_start_checkout||Used in connection with checkout.||1y|
|checkout_one_experiment||Used in connection with checkout.||session|
|checkout_session_lookup||Used in connection with checkout.||3w|
|checkout_session_token_<<token>>||Used in connection with checkout.||3w|
|identity-state||Used in connection with customer authentication.||24h|
|identity-state-<<token>>||Used in connection with customer authentication.||24h|
|identity_customer_account_number||Used in connection with customer authentication.||12w|
Reporting and Analytics
|_landing_page||Track landing pages.||2w|
|_orig_referrer||Track landing pages.||2w|
|_shopify_sa_p||Shopify analytics relating to marketing & referrals.||30min|
|_shopify_sa_t||Shopify analytics relating to marketing & referrals.||30min|
|_shopify_ga||Shopify and Google Analytics.||session|
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
Last updated: 10.01.2023